Frequently Asked Questions for Brunswick, Cleveland, and Medina, OH drivers

Q. How often should I wash my car?
A. Weekly. Washing your car once a week will make sure any harmful deposits from the environment are removed.
Q. It just rained or snowed, so why should I wash my car?
A. Pollutants like sulfuric and nitric acids from automotive exhaust fumes become trapped in the raindrops or snowflakes that settle on your vehicle's surface. The sun will evaporate the water and leave the concentrated acids that can damage your car's finish.
Q. Why should I wash my vehicle at a commercial car wash?
A. Besides the fact that we have everything you need in one place for a reasonable fee, washing at home in your driveway has potential environmental consequences. What runs off from your vehicle can go right into storm drains and eventually into rivers and other water sources. That water is potentially loaded with things like exhaust fume residue and harmful deposits. A commercial car wash like ours captures all these contaminants. We also use high pressure water nozzles that ensure your car is getting the best possible clean – this won't happen in your driveway.
Q. How Do I Know When You're Open?
A. We update our status frequently. You can also check out each of our location pages to see the status of our car wash locations in Ohio.
Q. Can I wash more than one car at your car wash?
A. Of course! Prices may vary depending on the packages you choose. Contact one of our specialists at any of our three locations and we'll gladly take care of your needs.
Q. I am afraid that the automatic wash will scratch my car, why should I use it?
A. We use a revolutionary new wash material that is extremely gentle to today's soft clearcoat vehicles called NEOGLIDE® . Because it inhibits water absorption NEOGLIDE® resists grit & dirt from becoming imbedded; thereby retaining its light & gentle characteristics throughout the wash cycle with no disturbance of the car's clearcoat paint. It eliminates pulling, tugging and damage to exterior vehicle parts. NEOGLIDE® has a phenomenal brightening effect on painted surfaces.
Q. I went through the automatic car wash and the dryers did not completely dry my car.
A. While our dryers are extremely powerful, you can expect there to sometimes be left over water on your vehicle. The final rinse handles the most water and any remaining specs should dry in a matter of minutes.
Q. What is the best way to wash my car?
A. Here at Rainforest Carwash, we have three locations with various express packages. You can do a one-time wash or opt for an affordable monthly package. Take into consideration your driving habits and environment. If you don't have a carport or garage, the monthly package might suit you better.
Q. How do I Check My Wash Status?
A. The status for each car wash can be found on the right side of the Wash Status page.
Q. I lost money in a machine, what do I do?
A. Please contact us online and leave name, address, phone number, nature and location where problem occurred, we will gladly assist you. You can also call or visit us in person!

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